Security Practices

Last updated: October 10, 2025

DynoFlows maintains enterprise-grade security practices to protect your data and ensure the highest level of service security.

1. Security Framework

Our security program is built on industry-leading frameworks and standards:

🛡️ Compliance Standards

  • • SOC 2 Type II Certified
  • • ISO 27001 Aligned
  • • GDPR Compliant
  • • NIST Cybersecurity Framework
  • • OWASP Security Guidelines

🔒 Security Certifications

  • • Annual third-party audits
  • • Penetration testing (quarterly)
  • • Vulnerability assessments
  • • Security awareness training
  • • Incident response certification

2. Data Protection

2.1 Encryption Standards

Data at Rest

  • • AES-256 encryption
  • • Encrypted database storage
  • • Secure key management (HSM)
  • • Encrypted backups

Data in Transit

  • • TLS 1.3 encryption
  • • Perfect Forward Secrecy
  • • Certificate pinning
  • • Secure API communications

2.2 Data Classification

Highly Confidential

Customer security configurations, authentication keys, personal data

Confidential

Business data, service logs, analytics data, threat intelligence

Internal

Operational data, system metrics, aggregated statistics

Public

Marketing materials, public documentation, general threat reports

3. Infrastructure Security

3.1 Cloud Security

  • • Multi-cloud architecture for redundancy
  • • Tier IV data centers with 99.99% uptime
  • • Physical security controls and monitoring
  • • Environmental controls and power redundancy
  • • Geographic distribution for disaster recovery

3.2 Network Security

Perimeter Defense

  • • Web Application Firewall (WAF)
  • • DDoS protection
  • • Intrusion Detection System
  • • Rate limiting

Internal Security

  • • Network segmentation
  • • Zero-trust architecture
  • • VPN access controls
  • • Microsegmentation

Monitoring

  • • 24/7 SOC monitoring
  • • SIEM integration
  • • Automated threat response
  • • Real-time alerting

4. Access Controls

4.1 Identity and Access Management

  • • Multi-Factor Authentication (MFA): Required for all system access
  • • Single Sign-On (SSO): Centralized authentication with SAML/OAuth
  • • Role-Based Access Control (RBAC): Principle of least privilege
  • • Just-In-Time Access: Temporary elevated permissions
  • • Regular Access Reviews: Quarterly access certification

4.2 Administrative Controls

Background Checks

All employees undergo comprehensive background verification before access to customer data.

Security Training

Mandatory security awareness training with quarterly updates and phishing simulations.

Confidentiality Agreements

All personnel sign comprehensive NDAs and data protection agreements.

5. Incident Response

5.1 Response Timeline

1

Detection & Analysis

Within 15 minutes of detection

2

Containment & Eradication

Within 1 hour of confirmation

3

Customer Notification

Within 2 hours for security incidents

4

Recovery & Lessons Learned

Post-incident review within 48 hours

5.2 Communication Channels

  • • Emergency Hotline: 24/7 security incident reporting
  • • Status Page: Real-time service status updates
  • • Customer Portal: Incident tracking and updates
  • • Direct Communication: Phone and email alerts for critical incidents

6. Business Continuity

6.1 Disaster Recovery

Recovery Objectives

  • • RTO (Recovery Time): < 4 hours
  • • RPO (Recovery Point): < 1 hour
  • • Data backup frequency: Continuous
  • • Geographic redundancy: Multi-region

Testing Schedule

  • • Quarterly DR testing
  • • Annual tabletop exercises
  • • Monthly backup verification
  • • Continuous monitoring

6.2 High Availability

  • • 99.99% uptime SLA for core services
  • • Load balancing across multiple availability zones
  • • Auto-scaling based on demand
  • • Database clustering with automatic failover
  • • CDN distribution for global performance

7. Vulnerability Management

7.1 Assessment Schedule

Automated Vulnerability ScansDaily
Penetration TestingQuarterly
Code Security ReviewsEvery Release
Third-Party Security AuditAnnually

7.2 Remediation Timeline

  • • Critical: 24 hours
  • • High: 7 days
  • • Medium: 30 days
  • • Low: 90 days

8. Third-Party Security

All third-party vendors undergo rigorous security assessment:

  • • Security questionnaire and risk assessment
  • • SOC 2 or equivalent certification requirements
  • • Contractual security and privacy obligations
  • • Regular security reviews and monitoring
  • • Incident response coordination agreements

9. Reporting and Transparency

9.1 Security Reports

  • • Annual SOC 2 Type II report
  • • Quarterly security metrics dashboard
  • • Monthly threat intelligence briefings
  • • Real-time security event notifications

9.2 Customer Security Resources

  • • Security best practices documentation
  • • Configuration guides and recommendations
  • • Security training materials
  • • Incident response playbooks

10. Contact Information

Security Team

Security Officer: security@dynoflows.com

Incident Response: incident@dynoflows.com

Vulnerability Reports: security@dynoflows.com

Emergency Hotline: [To be configured]

Compliance Team

Compliance Officer: compliance@dynoflows.com

Audit Requests: audit@dynoflows.com

Legal Inquiries: legal@dynoflows.com

Privacy Officer: privacy@dynoflows.com